Optimum is prepared to administrate every aspect of Community Management. Our size and infrastructure allows us to remain flexible in adapting administrative services for all types of Associations.
We provide administrative support for parking control, clubhouse access, event planning, guard service coordination, architectural guideline support, and CC&R compliance. Administrative Assistants complete all correspondence directed by the Board with action initiated by the Community Manager.
As a Director for our Community Association, I wanted to let you know how pleased I am with the performance of our Maintenance Coordinator. Since Optimum has taken over the customer service responsibility for our association, work orders seem to be handled more efficiently and effectively and the number of maintenance complaints has dwindled to almost zero. I personally have had the opportunity to work with the maintenance department on a customer service issue and they were polite, sympathetic, and handled the situation immediately. So "good job" to the maintenance crew and Optimum!
– Steve M. | Board Member, Community Association