Steve M. | Board Member

By Morgen Hardigree | Feb 03 2016

As a Director for our Community Association, I wanted to let you know how pleased I am with the performance of our Maintenance Coordinator. Since Optimum has taken over the customer service responsibility for our association, work orders seem to be handled more efficiently and effectively and the number of maintenance complaints has dwindled to almost zero. I personally have had the opportunity to work with the maintenance department on a customer service issue and they were polite, sympathetic, and handled the situation immediately. So “good job” to the maintenance crew and Optimum!